For over 20 years, Christa has been helping teams find sanity in the chaotic world of Information Technology. As a Scrum Master at Kasasa, Christa introduced Agile to non-development teams with heavy interrupt-driven work and showed them it's possible to complete projects too! With a diverse background in system administration, project management, customer support and QA/QC, Christa is able to see a broken process from many different perspectives, and use that knowledge to help guide continuous improvement.